Terms and Conditions

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With payment, the use of products and services from Guld Musik Company, AB  [hereafter referred to as "Provider"]...

With payment, the use of products and services from Guld Musik Company, AB  [hereafter referred to as "Provider"] constitutes agreement to these terms.

 

1) Account Setup / Email on file – We will setup your account after receipt of all required account information, payment receipt verification and the conclusion of all order & fraud screening processes. Providing false contact information of any kind may result in the termination of your account.

 

2) Content – All services provided by Provider may only be used for lawful purposes. The content abides by the laws Sweden.

The customer agrees to indemnify and hold harmless Provider from any claims resulting from the use of our services.

Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of another's copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated.

Provider services, including all related equipment, networks and network devices are provided only for authorized customer use. Provider systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of Provider system(s) constitutes consent to monitoring for these purposes.

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.

3) Payment Information – You agree to supply appropriate payment for the services and products received from Provider, in advance of the time period during which such services and products are provided.

4) Cancellations and Refunds – Provider reserves the right to cancel the account at any time with or without notice. Violations of the Terms of Service will waive the refund policy. Products must be returned to Guld Musik AB in the original packaging and original condition. Please complete the return form and for further instruction, visit the Warranty Information at the bottom of our Terms and Conditions here.

5) Indemnification – Customer agrees that it shall defend, indemnify, save and hold Provider harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Provider, its agents, its customers, officers and employees, that may arise or result from any service or product provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Provider against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Provider; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Provider's server.

6) Arbitration – By using any Provider services, you agree to submit to binding arbitration. If any disputes or claims arise against Provider or its subsidiaries, such disputes will be handled by an arbitrator of Provider's choice.

7) Disclaimer – Provider shall not be responsible for any damages your business may suffer. Provider disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Provider and its employees.

 

8) Disclosure to law enforcement – Provider may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

9) Changes to the Terms of Service – Provider reserves the right to revise its policies at any time without notice.

 

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Our Commitment To Privacy

 

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available every point where personally identifiable information may be requested.

 

The Information We Collect:

This notice applies to all information collected or submitted on the www.guldmusik.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name

Address

Email address

Phone number

(etc.)

 

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

 

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

 

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Any information you submit on our website for more information or to register for our newsletter will not be used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

 

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How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us at info@guldmusik.com 

Warranty Information

Customer Satisfaction Guarantee & Warranty

We have carefully selected the best products for you and we think you will love your products from us!  If for some reason you are not satisfied with your purchase, you can return it to us and receive a refund of the purchase price and the sales tax paid. Return your product in 30 days of the original purchase date and we will promptly issue a refund.  Please note that we do not cover your shipping costs on any returns.  Items must be "new or in like new condition."

Materials and Workmanship Limited Warranty

If for some reason there is a defect of material or workmanship, contact us and we issue a refund.  The warranty of the specific product will depend on what our manufacturing company can guarantee.  This limited warranty will be considered void if the product has been misused, abused, neglected, or modified in any way.

Limitations on Warranties

In no event shall Guld Musik Company, AB be held liable for incidental damages or consequential damages due to breach of this express warranty or other warranties impliedby law, which are limited to the duration of this express warranty. 

In addition to the above, we follow the terms of the EU Distance selling laws.  We also try to get your order out as soon as we can.  If for some reason we can not deliver because we are out of stock on a certain product.  We will contact you and to let you know when you can expect your delivery or whether you prefer a full refund!  We try to get you your product between 3-7 days within the EU.  For customers outside the EU we can not guarantee the same delivery time.  If you have not received your package within a timely manner, please contact us.

 

The aim of EC legislation in the field of distance selling is to put consumers who purchase goods or services through distance communication means in a similar position to consumers who buy goods or services in shops.

The directive therefore applies to most contracts where a consumer and a supplier running an organised distance-selling scheme do not meet face to face at any stage until after the contract has been concluded.

Distance communication means include traditional means of distance of communication such as press adverts accompanied by order forms, catalogue sales, telephone. It also covers more technologically advanced means of distance communication such as teleshopping, mobile phone commerce (m-commerce), and the use of the Internet (e-commerce).

The Distance Selling Directive applies to any consumer distance contract made under the law of an EU-Member State as well as the European Economic Area (EEA). It provides a number of fundamental legal rights for consumers in order to ensure a high level of consumer protection throughout the EU. These include:

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Provision of comprehensive information before the purchase;

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Confirmation of that information in a durable medium (such as written confirmation);

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Consumer's right to cancel the contract within a minimum of 7 working days without giving any reason and without penalty, except the cost of returning the goods (right of withdrawal);

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Where the consumer has cancelled the contract, the right to a refund within 30 days of cancellation;

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Delivery of the goods or performance of the service within 30 days of the day after the consumer placed his order;

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Protection from unsolicited selling;

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Protection from fraudulent use of payment cards;

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Non validity of any waiver of the rights and obligations provided for under the directive, whether instigated by the consumer or the supplier.

Some types of contracts are excluded from all the provisions of the directive. The exemptions include contracts for financial services and contracts concluded through an auction. Contracts for financial services are covered by the Distance Marketing of Financial Services Directive 2002/65/EC.

Other types of contracts are excluded from the core provisions of the directive, such as the provision of comprehensible information before the purchase and the right to cancel the contract. These include contracts for services to be performed on a specific date or within a specific period such as hotel room bookings, travel or concert tickets.

There are also some exemptions from the right of withdrawal. These will apply unless the consumer and supplier agree otherwise. These exemptions cover, for instance, goods made to the consumer's specifications and perishable goods.

The directive had to be implemented into national legal systems by 4 June 2000. The directive also allows for the introduction or maintenance of further national rules to create a higher level of consumer protection.

Please let us know if you need these conditions translated to your language. 

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